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Microsoft 365 Backup in Our UK Sheffield Data Centre

Microsoft 365 protects their service. We protect your data — mail, OneDrive, SharePoint and Teams, all backed up to our ISO 27001 Sheffield data centre.

Microsoft Recommend That You Backup Your Content and Data in 365

 

Is Microsoft 365 Backup Right for You?

You assumed Microsoft was backing up your data

It's the most common misconception in M365 — Microsoft's job is to keep their service available; your job is to keep your data recoverable. The shared responsibility model is in their licence terms, not on the marketing pages. We back up what they don't, restore what you need, and never call it your fault.

You need retention beyond Microsoft's defaults

Microsoft 365's default retention is short — 30 days for deleted items, 30 days for retention policies on most plans. For compliance, litigation hold, audit trails, or "we need that email from two years ago", you need real backup with real retention. Tell us how long you need to keep what, and that's how long we keep it.

You want fast, granular restores when something's deleted

Restore a single email, not a whole mailbox. A single OneDrive file, not a whole user. A specific SharePoint document version, not a whole site. Search across all backed-up content from one console, with UK engineers on the phone if you need a hand. Add it to our wider managed backup services if you want one bill for everything backup-related.

What Microsoft 365 Won't Save You From

The shared responsibility model is split clearly: Microsoft handles infrastructure resilience (disks failing, data centres going offline), and everything that happens to your data sits with you.

  • Accidental deletion — a user empties a folder, a script runs against the wrong tenant
  • Malicious or departing employees — sabotage, mass deletes, audit-trail tampering
  • Ransomware — it can and does encrypt OneDrive and SharePoint via sync clients
  • Retention gaps — items aged out of Microsoft's default retention before anyone notices
  • Migration errors — partial moves, mailbox conversions, rebuilt tenants
  • Compliance and legal hold — for data older than M365 retention windows allow
Secure Your MS365 Data from £3 /user / month

Why Backup Microsoft 365?

While Microsoft 365 provides excellent productivity tools, data protection is still your responsibility. Microsoft operates on a shared responsibility model – meaning they secure the infrastructure, but you're accountable for safeguarding your own data.

Accidental deletions, cyberattacks, and insider threats are still common risks. Worse still, the average time to discover data loss or corruption is over 140 days, but Microsoft's default retention periods are only 30–90 days. That’s a dangerous gap.

Our Cloud Backup for Microsoft 365 helps you close that gap – ensuring long-term retention, quick recovery, and full peace of mind.

Order your MS 365 backup service here
What is included in Microsoft 365 Backup? Teams, Email, SharePoint & OneDrive

What Does Microsoft 365 Backup Include?

Key Features

  • Pay-as-you-go pricing: No upfront costs 12 month commitment. Only pay for the number of seats you protect, invoiced monthly.
  • Unlimited UK data storage: Never run out of space or have to pay more for data storage.
  • Fully managed backup as a service (BaaS): We take care of everything – setup, monitoring, and maintenance.
  • Daily Reports: Clear reports so you know that your data is protected.
  • Fast onboarding: Simple, guided setup means you can connect your tenancy and start backing up in minutes.
  • Granular restore options: Restore emails, files, folders or entire mailboxes with just a few clicks.
  • Protection for all core Microsoft 365 services: Includes
    • Exchange Online
    • SharePoint
    • OneDrive
    • Teams.
    • Teams Posts
  • Self-service recovery: Allow users to restore their own deleted emails without needing IT support.

 

   

  • Charge for first user
  • Minimum users
  • Service level
  • Included Storage
  • Location
  • License type
  • Frequency

Managed MS365 Backup

£3.50 /user /month

  • Charge for first user £15
  • Minimum users One
  • Service level Done for you!
  • Included Storage Unlimited
  • Location UK Data Centre
  • License type Commercial
  • Frequency Daily Backup
Get Started

Self-managed MS365 Backup

£3..00 /user /month

  • Charge for first user £3
  • Minimum users Five
  • Service level Do it yourself!
  • Included Storage Unlimited
  • Location UK Data Centre
  • License type Commercial
  • Frequency Daily Backup
Get Started

What Gets Backed Up.

Your Entire Microsoft Tenant is backed up, including all licensed users.

You will be charge for the amount of Active Users

Shared mailboxes are also backed up but do not consume a backup license.

Managed.

Managed 365 backup is suitable for anyone who wants to protect their MS365 Tenant.

The backup needs to be authorised by a Global Admin, after that we will look after everything.

Unmanaged.

Unmanaged backup is aimed at IT Professionals and IT Support companies.

 

Doesn't Microsoft Back Everything Up Already?

Not in the way most people assume. Microsoft replicates your tenant across their data centres for service availability — that protects against a Microsoft outage. It does not protect against you, your users, or your applications deleting or corrupting data.

Microsoft's retention defaults are short (30 days on most plans), they're not designed to function as a backup, and they won't restore what was deleted past those windows. In their own service descriptions Microsoft recommends a third-party backup — that's what we provide.

Why Choose HA Hosting?

With over two decades of experience in IT infrastructure and data protection, HA Hosting offers a reliable, UK-based service that gives you complete control, with no vendor lock-in or hidden costs.

Whether you're an IT provider managing multiple clients or a business safeguarding internal data, our Microsoft 365 backup solution delivers flexibility, compliance, and confidence.

Get Started Today

Protect your Microsoft 365 data in just a few clicks.

No setup fees. No long-term commitment.

Protect your MS 365 data now
Data Protection Strategy, BaaS Backup as a Service, Office 365, Failed Backup Jobs, Missed SLAs (RTO/RPO), UK Cloud Backup

[betterdocs_faq_list_modern groups="69" faq_heading="Frequently Asked Questions"]

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3 - 2 - 1 Data Rule

To make sure your Business' data remains safe and so that you can achieve your Business' RTO/RPO, the standard advice is to follow the 3-2-1 rule when it comes to your Data and Backups.

3 Copies of Your Data

Having 3 copies of your Microsoft 365 data is now standard practice and makes the chances of losing all your data considerably smaller. This typically consists of:

  • Primary Data (Live Data you are using)
  • Local Copy (Microsoft 365 have this covered)
  • Offsite Copy (to ensure recovery)

2 Different Media

Storing data on 2 different media is a form of protection against hardware breaking. With Microsoft 365 this is out of your hands, however, we can be sure that Microsoft 365 Data is spread across many disks and servers.

1 of Which is Kept Offsite

Keeping at least 1 copy of your Microsoft 365 data in a different physical location is important! If there were ever an unexpected incident in a Microsoft 365 data centre, then you would still have a usable copy of your data elsewhere which you can use to recover use or from.

Backup Your Microsoft Office 365 Accounts Now

Order your MS 365 backup service here

How Can I Be Confident That My Data is Protected?

Performing a Backup is of no Use if You Can't Restore From it.

 

We do everything possible to make sure that your backup has worked and that you have current data available for recovery.

Useful Reporting

    • Regular and accurate reporting​
        • based on your backup schedule

       

    • Automated Emails letting highlighting any issues or confirming a successful backup

 

Be certain you can achieve recovery goals

    • Perform test restores with your data​
    • Recovery Point Objectives (When you can recover to)
    • Proof that you can meet: Recovery Time Objectives (How long a restore takes)​

Backup Your Microsoft Office 365 Accounts Now

Order your MS 365 backup service here
Get in touch with us about Microsoft 365 Backup
Veeam Logo

Veeam Cloud Connect

Already running Veeam Backup & Replication? Add our cloud target for offsite copies — point your VBR at our endpoint and you're done.

Veeam Cloud Connect

The missing offsite leg for any VBR setup. Encrypted at rest, ISO 27001 Sheffield data centre, UK engineers if recovery goes wrong.

Veeam Cloud Connect
Veeam Logo

Veeam Backup & Replication

The industry-standard backup software for VMs, physical servers and Microsoft 365. Get a Veeam licence with HA Hosting support.

Veeam Backup & Replication

We're a Veeam Cloud Service Provider — we'll set you up with the right licence for your size and support you if you get stuck. Pairs naturally with Veeam Cloud Connect for offsite copies.

Veeam Cloud Connect
Microsoft Windows Server

Windows Server Backup

Managed backup for your Windows Servers. We install it, configure it, monitor it and verify restores — you don't have to.

Windows Server Backup

Hand off Windows Server backup to us. We deploy the agent, set the schedules, watch the alerts and run verified restores. UK-based engineers, ISO 27001 storage, no software to manage at your end.

Windows Server Backup

Microsoft 365 Backup

Backup your Microsoft 365 mail, OneDrive, SharePoint and Teams. Powered by Veeam, hosted in our UK data centre.

Microsoft 365 Backup

Microsoft doesn't keep your M365 data forever — they protect their service, you protect your data. Restore individual emails or whole mailboxes via a single console.

MS 365 Backup

Managed Backup

We run your backup for you. Install, monitor, and verify restores — covering Windows, Linux, VMs and Microsoft 365 in one service.

Managed Backup

Hand off backup entirely. Veeam-powered, set up by our engineers, watched 24/7, with verified restores against agreed UK SLAs. Ideal if backup isn't your team's strength.

Managed Backup Service

MSP Partner Backup

White-label backup you can resell to your own customers. Our infrastructure, your branding, your client relationship.

MSP Partner Backup

Skip the cost and complexity of running a backup data centre. We provide the storage, the Veeam back-end and the support — you keep the customer relationship and the margin.

MSP Backup

Online Backup

Colocation

Virtual Servers

Telecoms

Contact

High Availability Hosting Limited
Holbrook Close, Sheffield, South Yorkshire, UK S20 3FJ

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