×
Support
HA Hosting Logo

Wholesale SIP & VoIP for IT Service Companies

Safely Provide Reliable Telecom Services for Your Clients

Telecoms is a Great Opporunity But Has Many Risks...

  • Time Commitment
  • Fraudulent Calls
  • Complicated Billing
  • Number Porting Problems
  • Differing Pricing Models

Let Us Help You Get It Right First Time

Over the last three-plus years, we have been building a resilient SIP and VoIP platform. The problems we set out to overcome and make easy for you were:

5 key problems of telecoms and how HA Hosting overcome them.
Time Investment - t takes time to get telecoms right. If you rush in you could leave yourself open to call fraud. We have spent over three years making sure we can provide a range of services that suit needs of our resellers and their clients: - White Label options ideal for Resale - Hosted VoIP, with a modern user interface and granular control, all the way down to a phone extension user. - We can provide our resellers full control over their client’s configuration, they can in turn pass some control to their clients if they choose to. - SIP Trunks for those ready to configure their own PBXs both on site and virtual, we can provide direct, secure access to our resilient platform.
Fraud Prevention - Protection from Fraud Many times, we have seen insecure telephone systems, be fraudulently used to make over £5000 in a night or weekend. These bills are either the end user’s responsibility or reseller's responsibility. Whoever was responsible for securing the system. This amount of money could see a small business struggle or go under - don’t let it happen to you or your clients! We have put in place many levels of fraud prevention and checks that will mean that you are never exposed to this level of risk, even if you misconfigure the system
Multiple top tier suppliers - Top level providers have physical kit in multiple exchanges. We work with several, passing on the benefits of their differing pricing models and the resilient breakouts to the legacy PSTN networks. Added value, not just another reseller. The phone industry is made up of layer upon layer of resellers, probably going back to the days of installed telephone systems where an installer would get hardware from a manufacturer and lines from a telecoms company. When we port numbers, we often see how long the chains of suppliers are.
multiple top tier suppliers - We wanted to break this mould and as we weren’t ready to have our own kit in real telephone exchanges, we only deal with these top tier companies and we make sure we add huge value to our clients. Our partners are also chosen for their ability to help us prevent fraud, which could harm us, our partners or their clients.
Simplifying billing - Fully Managed - The easiest billing option we offer to Resellers, where we supply the client directly, produce bills and collect the payments via direct debit. Standard Billing - We bill our Resellers, broken down by client site. They then invoice their clients. Feed for Your Billing System - We provide the files in standard CDR format, that are imported into our Reseller's own billing system for them to generate client invoices.
Expertise and Reliability - Providing Expertise & a Resilient Infrastructure In order to provide the level expertise, reliability and resilience HA are known for, we have spent a lot of time designing our telecoms infrastructure. Complex systems take time to build, test and refine. We have implemented many changes and improvements over the years which have consistently improved our Telecoms Platform. And of course we're always looking out for new ways to improve our services. As you would expect, we have the infrastructure and redundancy in place to make sure our telecoms services are reliable and ready for use.
Contact us for more help
Partner With Us

We Are Here to Help

Richard - Our technical team leader. Working with Single Server Colocation and Rack Colocation.

Richard

Blake - One of our tech team members. Woks with Single Server Colocation and Rack Colocation.

Blake

We have hard-working and dedicated technical staff who are here to make sure your experience with us runs as smooth as possible. They work with Telecom systems every day and as such have the expertise and experience to help with any issue, so don’t be afraid to ask for help! 

Russell Harrison, Zebranet

From the very first contact I had with HA Hosting, I felt the company took its levels of customer service very seriously and went way beyond event my wildest expectations, nothing has ever been too much trouble.

Andrew Mills, Managing Director, datamills (UK) Ltd

We wanted a local data centre who we could work closely with, We found High Availability Hosting and I can say with pride that we have not been disappointed…. With your help we have changed some major parts of our service delivery.

Steve Timmiss, Kaizen IT

Why did we choose HA hosting? We wanted somewhere fairly local as opposed to Manchester where we already have a presence…… Was it a risk? Some might think so…. Have we been pleased? You bet we have …..

Douglas Spencer, ND2 Limited

As a business continuity specialist, it is essential for my clients to be able to continue trading even during extreme events. HA Hosting assured me they could and haven’t let me down.

Ant Clifford, Creative Director – Creative Stream

We needed a very specific kind of streaming server for a valued client, and HA Hosting went above and beyond the call of duty to help us figure out the new and challenging technical requirements for the server

Richard Leishman, Webforward

“When you store your own hardware in a data centre, access can be critical. Not all data centre providers are the same and through our relationship with HA Hosting we can access our hardware, 24/7 meaning that should an unexpected problem arise we can respond immediately”

Accreditations

Need some help? Talk to us.

Have a question about our Telecoms services? Or maybe you'd like to find out more about you can benefit from becoming one of our partners.

Click the button below to send us your details so we can have a chat.

Reseller Application Form