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  • Home
  • About
    • About High Availability Hosting
    • The HA Team
    • Accreditations
    • Reviews
    • Our Terms
    • Sheffield Data Centre
    • Privacy Policy
  • MSPs
    • Cloud Hosting for MSP’s
    • Telecoms | SIP | VoIP
    • Backup For MSP’s
  • Backup
    • UK Cloud Backup
    • Managed Backup Services
    • Veeam Cloud Connect
    • Veeam Backup and Replication
    • Acronis Cloud Backup
    • Self-Service Backup
    • Microsoft 365 Backup
    • Backup For MSP’s
  • Colocation
    • Server Colocation
    • Quarter Rack Colocation
    • Half Rack Colocation
    • Full Rack Colocation
  • Hosting
    • Professional Windows Virtual Server
    • Professional Linux Virtual Server
    • Cloud Hosting Account
    • Cloud Hosting For MSPs
    • Fast WordPress Hosting
    • Domain Names
  • Support
    • Knowledgebase
    • Backup Support
      • Acronis Cloud Backup Support
      • Microsoft 365 Backup Support
      • Veeam Cloud Connect Support
      • Managed Backup Services Support
      • MSP Partner Backup Support
    • Colocation Support
      • Server Colocation Support
      • Rack Colocation Support
    • Virtual Servers Support
      • Virtual Server Support
      • IaaS – Cloud Hosting Reseller Account Support
      • IaaS – Cloud Hosting Account Support
  • Blog
  • Contact Us

Rack Colocation Support

Our Rack Colocation Video Guide Playlist

Not Sure Where to Start? Try Here.

Using new and unfamiliar services can be confusing. We get that.

To get you on your way with accessing support and managing your Colocation through our client portal, we have made some video guides you can follow.

Below you'll also find more resources like written guides/documentation and FAQ's that you might also find useful.

Written Guides

Prefer a written guide that you can go through at your own pace? We've got you covered! Download our free PDF guides to our Single Server Colocation below.

HA Portal: Login, Account Details & Contacts

Download

HA Portal: Managing Invoices

Download

HA Portal: Accessing Support Tickets & The Knoweldge Base

Download
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HA Portal: Colocation Functions

Download

Rack Colocation General Support Doc

Download

The Latest Data Centre Information

You can find the latest information about the status of our Data Centre and all of our services over on our Status Page. This is the best place to check if you're having issues with a service.

Go To Status Page

Frequently Asked Questions

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Need More Support?

Need a little more support or help with something not covered on this page?

You can go to our HA Portal at https://my.hahosting.com/ and access the support section there.

This will let you raise a ticket in our Support System and is the best way for you to get the help you need, as fast as possible.

Visit HA Portal

Have We Been Helpful? Let Us Know

We're passionate about helping you get the best from our services. Because of this, we're always looking for feedback on what we've done well and what we could improve on.
It would really help us out if you could leave us a quick review, it shouldn't take more than a couple of minutes.
Leave a Review

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High Availability Hosting Limited
Holbrook Close, Sheffield, South Yorkshire, UK S20 3FJ

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