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  • Home
  • About
    • About High Availability Hosting
    • The HA Team
    • Accreditations
    • Reviews
    • Our Terms
    • Sheffield Data Centre
    • Privacy Policy
  • MSPs
    • Cloud Hosting for MSP’s
    • Telecoms | SIP | VoIP
    • Backup For MSP’s
  • Backup
    • UK Cloud Backup
    • Managed Backup Services
    • Veeam Cloud Connect
    • Veeam Backup and Replication
    • Acronis Cloud Backup
    • Self-Service Backup
    • Microsoft 365 Backup
    • Backup For MSP’s
  • Colocation
    • Server Colocation
    • Quarter Rack Colocation
    • Half Rack Colocation
    • Full Rack Colocation
  • Hosting
    • Professional Windows Virtual Server
    • Professional Linux Virtual Server
    • Cloud Hosting Account
    • Cloud Hosting For MSPs
    • Fast WordPress Hosting
    • Domain Names
  • Support
    • Knowledgebase
    • Backup Support
      • Acronis Cloud Backup Support
      • Microsoft 365 Backup Support
      • Veeam Cloud Connect Support
      • Managed Backup Services Support
      • MSP Partner Backup Support
    • Colocation Support
      • Server Colocation Support
      • Rack Colocation Support
    • Virtual Servers Support
      • Virtual Server Support
      • IaaS – Cloud Hosting Reseller Account Support
      • IaaS – Cloud Hosting Account Support
  • Blog
  • Contact Us

We're Looking Forward to Working With You!

Firstly, a big thank you for ordering from us! We cannot wait to get started working with you!

Now that you've ordered, it's time to work on the next steps with getting you set up.

You should have received at least a couple of emails from us:

  • One is a general welcome email, containing info on where to find support/other useful info such as finding the client portal
  • The other will be an email specific to the service you just ordered - this will tell you what your next steps should be to get you well underway and using your service as soon as possible!
http://hahosting.com/wp-content/uploads/2021/08/Thank-You-Video-captions.mp4

Click Here to Access the HA Client Portal & Start Managing Your Services/Account

Our Core Services

Click The Icons Below to Find Out More About The Other Services We Offer

Backup

Colocation

Cloud Server Info

Cloud Hosting

Telecoms

Out of Hours Support

We have support staff on call around the clock, however, calls outside of office hours are chargeable if you do not have an explicit out of hours support contract.

The infrastructure that we support around the clock has extensive monitoring and alerting, for updates to issues you might be having, please check our Status Page which has all our latest updates and news.

Useful Extras

Support:

Support: If you need to contact support the fastest option is through the support section on the client portal.

Alternative Support: Alternatively, you can email support - although this could be slower than using the client portal: [email protected]

Sales: If you need help regarding ordering a new service please email [email protected]

Finance or Suppliers: If your question relates to making payments or supplying HA Hosting then please email [email protected]

HA Hosting Details:

You can call us on 0114 228 0022

Support:     Monday to Friday 08:00 to 18:00,

Sales:          Monday to Friday 08:00 to 17:00,

Accounts:   Mon Tues Wed Fri 09:30 -16:00

Client Portal:

You can use the client portal to manage your services, find invoices, and access support:

https://my.hahosting.com/

Online Backup

Colocation

Virtual Servers

Telecoms

Contact

High Availability Hosting Limited
Holbrook Close, Sheffield, South Yorkshire, UK S20 3FJ

© 2020 High Availability Hosting Ltd. All Rights Reserved.
Company Registration No. 6491361   |   VAT Registration No.  928954962 | All Prices Subject to VAT