Happy Holidays Everyone!

It’s that time of year again where everyone is counting down the days until a bit of well-deserved time off! Here at HA Hosting we’re all looking forward to relaxing and spending a good few days eating, pulling crackers and enjoying some time with friends and family!
As you can see we’ve all been donning the traditional Christmas jumper this week, making things a little more festive around the data centre!

Opening Times over Christmas

• Saturday 22nd December – Emergency access / support only
• Sunday 23rd December – Emergency access / support only

• Monday 24th December – No escorted access / Emergency infrastructure support only
• Tuesday 25th December – No escorted access / Emergency infrastructure support only
• Wednesday 26th December – No escorted access / Emergency infrastructure support only
• Thursday 27th December – Normal office / escorted access hours until 17:00
• Friday 28th December – Normal office / escorted access hours until 17:00
• Saturday 29th December – Emergency access / support only
• Sunday 30th December – Emergency access / support only

• Monday 31st December – Normal office / escorted access hours until 14:00
• Tuesday 1st January – No escorted access / Emergency infrastructure support only
• Wednesday 2nd January – Normal hours from 08:00 to 18:00

If you need an emergency support call 0114 2280022, then select option 2. As a heads up, you will be charged an out of hours callout if the issue is not data centre infrastructure related.

• Anyone with 24×7 access, you can continue as normal, nothing will change here.
• Customers with 24x7x365 support contacts continue as normal, simply call the usual number, option 2.

Festive Feeling

We hope that you all have a nice Christmas and New Year lined up and spend some time relaxing and enjoying yourselves before we all start backup working hard in the new year! We’ll be a little quiet on the website and social media over the next week but will be back in full-force come January 2^nd! We’ve got a lot of exciting changes coming early next year and can’t wait to start working on them to make your overall experience better! But until then…

 

Wishing you all a Merry Christmas and a Happy New Year,

From the HA Hosting Team.